Monitoring - IT has implemented a fix that will increase the length of the usable VPN connection to the expected 12 hours. Please disconnect and reconnect to the VPN to receive this change. Please report any continued issues to the IT Service Desk.
Jun 11, 2024 - 11:29 CDT
Identified - IT is aware of continued VPN connectivity disruptions after being connected for 1.5 hours. Disconnecting and reconnecting will restore access. We are continuing to work with vendor support to resolve this issue.
Jun 11, 2024 - 10:26 CDT
Monitoring - IT has implemented a fix that will increase the length of the usable VPN connection to the expected 12 hours. Please disconnect and reconnect to the VPN to receive this change. Please report any continued issues to the IT Service Desk.
Jun 10, 2024 - 17:17 CDT
Update - IT is working with vendor support to identify and resolve the issue. Updates will be provided through StatusPage as they become available.
Jun 10, 2024 - 14:17 CDT
Investigating - IT is aware of issues related to the GlobalProtect VPN experiencing intermittent connection issues to UNW and Internet sites. Restarting the VPN connection is a workaround for the issue.
Jun 10, 2024 - 11:05 CDT
Applications and Services Operational
Authentication Systems ? Operational
Banner Admin Pages Operational
Banner Document Management (BDM) Operational
Banner Self-Service ? Operational
Bon Appetit POS ? Operational
Campus Store POS ? Operational
Degree Audit ? Operational
Digital Signage Operational
Document Express ? Operational
Dynamic Forms ? Operational
Engineering Network Licenses ? Operational
Event Management System (EMS) ? Operational
Evisions Applications ? Operational
Email ? Operational
EZProxy Operational
Fundraising Applications ? Operational
Jira ? Operational
Media Websites Operational
Moodle Operational
Odyssey/CBORD ? Operational
Office 365 Apps ? Operational
OneDrive Operational
Password Reset Portal Operational
Printing ? Operational
Resident Management System (RMS) Operational
Shared Network Drives (S:) Operational
SharePoint Operational
Slate Operational
Student Registration Operational
myUNW Operational
University Website Operational
UNW Web Apps ? Operational
Teamwork Operational
PeopleAdmin Applicant Tracking ? Operational
Atlassian Cloud Applications ? Degraded Performance
Confluence Administration Operational
Confluence Android App Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Degraded Performance
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Degraded Performance
Jira Service Management Jira Service Management Web Degraded Performance
Jira Service Management Service Portal Operational
Campus Network and Systems Degraded Performance
Core Network Operational
Core Virtualization and Storage Operational
Internet Operational
Phones and Voicemail Operational
VPN Access Degraded Performance
Wireless Operational
WAN Operational
Campus Building Networks Operational
Akenson Hall Network Operational
Berntsen Library Network Operational
Billy Graham Community Life Commons Network Operational
Child Development Center Network Operational
Ericksen Center Network Operational
Hartill/Knutson/Roberston Student Center Network Operational
Mel Johnson Media Center Network Operational
Moyer Hall Network Operational
Nazareth Hall Network ? Operational
Powerhouse Network Operational
Ramseyer Hall Network Operational
Riley Hall Network ? Operational
Rosedale Square North Network Operational
Southeast Residence Network Operational
Totino Fine Arts Center Network Operational
Wilson Center Network Operational
Computers and Labs Operational
Classroom Computers ? Operational
Department Computer Labs ? Operational
Employee Remote Access ? Operational
General Computer Labs ? Operational
Office Computers ? Operational
Virtual Computer Labs ? Operational
Radio Station Systems Operational
KDNW - Duluth IT Systems ? Operational
KDNW - Duluth Studio Systems ? Operational
KFNW - Fargo IT Systems ? Operational
KFNW - Fargo Studio Systems ? Operational
KGBI - Omaha IT Systems ? Operational
KGBI - Omaha Studio Systems ? Operational
KJNW - Kansas City IT Systems Operational
KJNW - Kansas City Studio Systems ? Operational
KNWC - Sioux Falls IT Systems ? Operational
KNWC - Sioux Falls Studio Systems ? Operational
KNWI - Des Moines IT Systems ? Operational
KNWI - Des Moines Studio Systems ? Operational
KNWS - Waterloo IT Systems ? Operational
KNWS - Waterloo Studio Systems ? Operational
KSLT - Rapid City IT Systems Operational
KSLT - Rapid City Studio Systems ? Operational
KTIS/Faith Radio - St. Paul IT Systems Operational
KTIS/Faith Radio - St. Paul Studio Systems ? Operational
WBGL - Champaign IT Systems ? Operational
WBGL - Champaign Studio Systems ? Operational
WCIC - Peoria IT Systems ? Operational
WCIC - Peoria Studio Systems ? Operational
WNWC - Madison IT Systems ? Operational
WNWC - Madison Studio Systems ? Operational
KCVO - Camdenton IT Systems ? Operational
KCVO - Camdenton Studio Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IT Systems Maintenance: BDM Maintenane Jun 18, 2024 20:00-22:00 CDT
Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- BDM website maintenance

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Posted on Jun 18, 2024 - 18:32 CDT
IT Systems Maintenance Jun 25, 2024 20:00 - Jun 26, 2024 00:00 CDT
Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements
- Authentication Improvements

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Posted on Jun 17, 2024 - 18:43 CDT
Office Computer Software Updates Jun 25, 2024 22:00 - Jul 2, 2024 22:00 CDT
Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Posted on Jun 17, 2024 - 18:45 CDT
Classroom, Lab, and University Production Computer Maintenance Jun 25, 2024 23:59 - Jun 26, 2024 04:59 CDT
Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, all Windows and Mac computers in classrooms, computer labs, systems utilized for University production use cases (Bookstore, Events, Mail Center, and Nursing) will automatically begin installing any missing software updates and reboot.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Posted on Jun 17, 2024 - 18:44 CDT
Past Incidents
Jun 18, 2024

No incidents reported today.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024
Completed - The scheduled maintenance has been completed.
Jun 15, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 21:00 CDT
Scheduled - Information Technology will be performing emergency Wi-Fi maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Replacement of Wi-Fi system hardware
- Update to Wi-Fi system software

Wired network connections will continue operating normally during this time.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Jun 14, 10:32 CDT
Jun 14, 2024
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 18:00 CDT
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems should not have any interruptions during this time.

The following work will be completed during this time:

-Setting change which will improve the reliability of workstations that authenticate using PIN or fingerprint reader for authentication. Settings affect entire organization but should impact pilot group only.

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Jun 3, 12:28 CDT
Jun 10, 2024
Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 18:00 CDT
Scheduled - IT will be performing maintenance during scheduled downtime. Affected systems will have intermittent interruptions during this time.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Jun 3, 10:38 CDT
Jun 8, 2024

No incidents reported.

Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 22:00 CDT
Scheduled - Information Technology will be performing network maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The unwsp.edu website, and public safety/fire alarm systems will not be impacted by the maintenance. Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

May 24, 15:40 CDT
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Completed - The scheduled maintenance has been completed.
Jun 4, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:00 CDT
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

May 17, 13:55 CDT