Partial System Outage
Applications and Services Major Outage
Authentication Systems ? Operational
Banner Admin Pages Operational
Banner Document Management (BDM) Operational
Banner Self-Service ? Operational
Bon Appetit POS ? Operational
Campus Store POS ? Operational
Confluence ? Operational
Degree Audit ? Operational
Digital Signage Operational
Document Express ? Operational
Dynamic Forms ? Operational
Engineering Network Licenses ? Operational
Event Management System (EMS) ? Operational
Evisions Applications ? Operational
Email ? Operational
EZProxy Operational
Fundraising Applications ? Operational
Jira ? Operational
Media Websites Operational
Moodle Operational
Odyssey/CBORD ? Operational
Office 365 Apps ? Operational
OneDrive Operational
Password Reset Portal Operational
Printing ? Operational
Resident Management System (RMS) Operational
Shared Network Drives (S:) Operational
SharePoint Operational
Slate Operational
Student Registration Operational
theROCK Major Outage
University Website Operational
UNW Web Apps ? Operational
Campus Network and Systems Operational
Core Network Operational
Core Virtualization and Storage Operational
Internet Operational
Phones and Voicemail Operational
VPN Access Operational
Wireless Operational
WAN Operational
Campus Building Networks Operational
Akenson Hall Network Operational
Berntsen Library Network Operational
Billy Graham Community Life Commons Network Operational
Child Development Center Network Operational
Ericksen Center Network Operational
Hartill/Knutson/Roberston Student Center Network Operational
Mel Johnson Media Center Network Operational
Moyer Hall Network Operational
Nazareth Hall Network ? Operational
Pittman Halls (North and South) Network Operational
Powerhouse Network Operational
Ramseyer Hall Network Operational
Riley Hall Network ? Operational
Rosedale Square North Network Operational
Southeast Residence Network Operational
Totino Fine Arts Center Network Operational
Wilson Center Network Operational
Computers and Labs Operational
Classroom Computers ? Operational
Department Computer Labs ? Operational
Employee Remote Access ? Operational
General Computer Labs ? Operational
Office Computers ? Operational
Virtual Computer Labs ? Operational
Radio Station Systems Operational
KDNW - Duluth IT Systems ? Operational
KFNW - Fargo IT Systems ? Operational
KGBI - Omaha IT Systems ? Operational
KJNW - Kansas City IT Systems Operational
KNWC - Sioux Falls IT Systems ? Operational
KNWI - Des Moines IT Systems ? Operational
KNWS - Waterloo IT Systems ? Operational
KSLT - Rapid City IT Systems Operational
KTIS/Faith Radio - St. Paul IT Systems Operational
WBGL - Champaign IT Systems ? Operational
WCIC - Peoria IT Systems ? Operational
WNWC - Madison IT Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2022

No incidents reported today.

Aug 15, 2022
IT Systems Maintenance: unwsp.edu website
Completed - The scheduled maintenance has been completed.
Aug 15, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:00 CDT
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- unwsp.edu website update

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Aug 15, 10:16 CDT
Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022
Emergency IT Maintenance: Jira Upgrade
Completed - The scheduled maintenance has been completed.
Aug 12, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 22:00 CDT
Scheduled - Information Technology will be performing emergency maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Jira application upgrades (primarily security improvements)

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Aug 8, 18:01 CDT
Aug 11, 2022
Office Computer Software Updates
Completed - The scheduled maintenance has been completed.
Aug 11, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:00 CDT
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

You can install these updates ahead of time by following these guides:
- Windows Computer Software Updates
- MacOS Computer Software Updates

Note: As of February 4, 2021, the software update schedule for all Windows and Mac office computers has changed. The following software update schedule will now be in place:

- 1st Thursday of each month beginning at 10:00 PM through the following Thursday at 10:00 PM

This schedule change will provide more opportunities for your computers to get critical software and security updates. More information about this change is available here: https://confluence.unwsp.edu/x/tgXmBw
Jul 26, 09:53 CDT
Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022
IT Outage Alert - Logins to multiple systems
Resolved - This incident has been resolved.
Aug 8, 19:16 CDT
Monitoring - Information Technology staff have fixed the issue and affected systems may become available again, but systems could become unavailable again while IT continues to troubleshoot the root cause of the issue. IT staff will continue to monitor the situation closely to confirm the issue has been fully resolved or if further troubleshooting is required.
Aug 8, 15:19 CDT
Investigating - Information Technology is currently investigating reports of a potential service interruption. 

Updates will be posted to the IT status page as staff work to identify and resolve the issue.
Aug 8, 14:02 CDT
Emergency IT Maintenance - JIRA
Completed - The scheduled maintenance has been completed.
Aug 8, 11:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 11:30 CDT
Scheduled - Information Technology will be performing emergency maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Fixing email-to-ticket processing

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Aug 8, 11:21 CDT
Aug 7, 2022
Banner Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 18:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 18:00 CDT
Scheduled - IT will be performing maintenance during scheduled downtime. Affected systems will have intermittent interruptions during this time.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Aug 2, 21:02 CDT
Aug 6, 2022
IT Internet and Phone Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:01 CDT
Scheduled - Information Technology will be performing Campus Network maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The unwsp.edu website, and public safety/fire alarm systems will not be impacted by the maintenance. Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Jul 29, 10:13 CDT
Aug 5, 2022
IT Internet Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:00 CDT
Scheduled - UNW's internet provider will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time. In addition to this, some services will not be available externally during this time (see list below).

The unwsp.edu website, and public safety/fire alarm systems will not be impacted by the maintenance. Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Aug 3, 17:04 CDT
IT Systems Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 04:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:00 CDT
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Upgrades to Confluence and Jira applications
- Upgrade for EMS
- Implement security configuration improvements
- Implement 10 minute workstation idle lock policy

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Jul 26, 09:51 CDT
Aug 4, 2022
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

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