All Systems Operational
Applications and Services Operational
Authentication Systems ? Operational
Banner Admin Pages Operational
Banner Document Management (BDM) Operational
Banner Self-Service ? Operational
Bon Appetit POS ? Operational
Campus Store POS ? Operational
Degree Audit ? Operational
Digital Signage Operational
Document Express ? Operational
Dynamic Forms ? Operational
Engineering Network Licenses ? Operational
Event Management System (EMS) ? Operational
Evisions Applications ? Operational
Email ? Operational
EZProxy Operational
Fundraising Applications ? Operational
Media Websites Operational
Moodle Operational
myUNW Operational
Odyssey/CBORD ? Operational
Office 365 Apps ? Operational
OneDrive Operational
Password Reset Portal Operational
PeopleAdmin Applicant Tracking ? Operational
Printing - Legacy ? Operational
Printing - UniFLOW Operational
Resident Management System (RMS) Operational
SchoolDude ? Operational
Shared Network Drives (S:) Operational
SharePoint Operational
Slate Operational
Student Registration Operational
Teams Operational
University Website Operational
UNW Web Apps ? Operational
Atlassian Cloud Applications ? Operational
Confluence Administration Operational
Confluence Android App Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Campus Network and Systems Operational
Core Network Operational
Core Virtualization and Storage Operational
Internet Operational
Phones and Voicemail Operational
VPN Access Operational
Wireless Operational
WAN Operational
Campus Building Networks Operational
Akenson Hall Network Operational
Berntsen Library Network Operational
Billy Graham Community Life Commons Network Operational
Ericksen Center Network Operational
Hartill/Knutson/Roberston Student Center Network Operational
Mel Johnson Media Center Network Operational
Moyer Hall Network Operational
Nazareth Hall Network ? Operational
Powerhouse Network Operational
Ramseyer Hall Network Operational
Riley Hall Network ? Operational
Rosedale Square North Network Operational
Totino Fine Arts Center Network Operational
Wilson Center Network Operational
Computers and Labs Operational
Classroom Computers ? Operational
Department Computer Labs ? Operational
Employee Remote Access ? Operational
General Computer Labs ? Operational
Office Computers ? Operational
Virtual Computer Labs ? Operational
Radio Station Systems Operational
KDNW - Duluth IT Systems ? Operational
KDNW - Duluth Studio Systems ? Operational
KFNW - Fargo IT Systems ? Operational
KFNW - Fargo Studio Systems ? Operational
KGBI - Omaha IT Systems ? Operational
KGBI - Omaha Studio Systems ? Operational
KJNW - Kansas City IT Systems Operational
KJNW - Kansas City Studio Systems ? Operational
KNWC - Sioux Falls IT Systems ? Operational
KNWC - Sioux Falls Studio Systems ? Operational
KNWI - Des Moines IT Systems ? Operational
KNWI - Des Moines Studio Systems ? Operational
KNWS - Waterloo IT Systems ? Operational
KNWS - Waterloo Studio Systems ? Operational
KSLT - Rapid City IT Systems Operational
KSLT - Rapid City Studio Systems ? Operational
KTIS/Faith Radio - St. Paul IT Systems Operational
KTIS/Faith Radio - St. Paul Studio Systems ? Operational
WBGL - Champaign IT Systems ? Operational
WBGL - Champaign Studio Systems ? Operational
WCIC - Peoria IT Systems ? Operational
WCIC - Peoria Studio Systems ? Operational
WNWC - Madison IT Systems ? Operational
WNWC - Madison Studio Systems ? Operational
KCVO - Camdenton IT Systems ? Operational
KCVO - Camdenton Studio Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - This incident has been resolved.
Feb 6, 12:42 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 09:53 CST
Investigating - Information Technology is aware of an issue affecting the systems listed below.

Devices are unable to connect to UNW Wireless and Eagles Wireless. UNW Guest is working.

IT is actively working to restore access affected systems.  Updates will be posted to the IT status page within the hour.

Feb 6, 09:04 CST
Resolved - This incident has been resolved.
Feb 6, 11:51 CST
Identified - Information Technology is aware of an issue affecting the systems listed below.

BDM users cannot upload emails

IT is actively working to restore access affected systems. Updates will be posted to the IT status page within the hour.

Feb 4, 10:46 CST
Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 20:00 CST
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Reboot BDM server

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Feb 5, 16:58 CST
Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:00 CST
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Jan 17, 13:37 CST
Completed - The scheduled maintenance has been completed.
Feb 4, 07:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 07:00 CST
Scheduled - On February 4, Moodle will undergo a change that will impact faculty members' view of their course participants. After the change, dropped/withdrawn students will no longer appear in the course participants list. This change does not require any downtime.
Jan 31, 13:22 CST
Feb 3, 2025
Resolved - This incident has been resolved.
Feb 3, 21:36 CST
Investigating - Information Technology is aware of an issue affecting the systems listed below.

BDM users cannot upload emails

IT is actively working to restore access affected systems.  Updates will be posted to the IT status page within the hour.

Feb 3, 16:01 CST
Resolved - Please follow the steps required to resolve any outstanding issues.
Feb 3, 17:03 CST
Update - We are continuing to monitor for any further issues.
Jan 31, 12:19 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 12:19 CST
Identified - IT is aware of an issue following last night's printer maintenance that may affect printing from Windows computers to legacy printers (non UniFLOW printers). MacOS computers are not affected.

If you are unable to print, you may see an error message indicating that you are missing drivers. Please follow these steps to resolve the issue:
1. Search for and open “Printers & scanners” from the Start Menu.
2. Click on the printer you need to fix and select “Manage”.
3. Click “Printer properties” and follow the prompts regarding the drivers (nothing needs to be changed in those screens).
4. Once the Properties window successfully opens, the printer should be usable again.

If you have further issues or need assistance, please contact IT at 651-631-5699 or https://it.unw.edu

Jan 31, 11:19 CST
Feb 2, 2025
Completed - The scheduled maintenance has been completed.
Feb 2, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 21:30 CST
Scheduled - IT is delayed with today's Banner maintenance. The team expects to have affected systems back online by Feb 2nd 1 AM CT.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Feb 1, 21:18 CST
Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 09:00 CST
Scheduled - IT will be performing maintenance during scheduled downtime. Affected systems will have intermittent interruptions during this time. This maintenance is required to fix digital W2's in Employee Self-Service.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Jan 29, 07:26 CST
Completed - The scheduled maintenance has been completed.
Feb 1, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 09:01 CST
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Updates to virtual networking infrastructure

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Jan 31, 17:11 CST
Jan 31, 2025
Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 22:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 22, 14:52 CST
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Updates to virtual networking infrastructure

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Jan 21, 13:32 CST
Jan 29, 2025
Completed - The scheduled maintenance has been completed.
Jan 29, 04:59 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 23:59 CST
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, all Windows and Mac computers in classrooms, computer labs, systems utilized for University production use cases (Bookstore, Events, Mail Center, and Nursing) will automatically begin installing any missing software updates and reboot.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Jan 17, 13:37 CST
Completed - The scheduled maintenance has been completed.
Jan 29, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 20:00 CST
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Jan 17, 13:36 CST
Jan 28, 2025
Resolved - This incident has been resolved.
Jan 28, 12:15 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 11:48 CST
Update - As part of our ongoing troubleshooting efforts, a restart of the service is required. At 11:45am Central the service will be restarted. During this time, Argos reports will be briefly unavailable. We apologize for any inconvenience this may cause and appreciate your understanding.
Jan 28, 11:44 CST
Investigating - Information Technology is currently investigating reports of a potential service interruption. Some Argos reports appear to be unavailable.

Updates will be posted to the IT status page as staff work to identify and resolve the issue.

Jan 28, 10:37 CST
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.