In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 03, 2026 - 22:00 CDT
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Sep 3, 2026 22:00 - Sep 10, 2026 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 03, 2026 - 20:01 CDT
Scheduled - Software and security updates will be installed on all Windows studio computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly operating system updates
- Monthly software updates

NOTE: The following Studios and computers will be EXCLUDED from this maintenance window
- RCS Zetta server
- RCS Zetta OnAir
- RCS Zetta Main

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Sep 3, 2026 20:00 - Sep 4, 2026 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 03, 2026 - 20:00 CDT
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Sep 3, 2026 20:00 - Sep 4, 2026 00:00 CDT
Applications and Services Under Maintenance
Authentication Systems Under Maintenance
Banner Admin Pages Operational
Banner Document Management (BDM) Under Maintenance
Banner Self-Service Operational
Bon Appetit POS Operational
Campus Store POS Under Maintenance
Degree Audit Operational
Digital Signage Operational
Document Express Under Maintenance
Dynamic Forms Operational
Engineering Network Licenses Under Maintenance
Event Management System (EMS) Under Maintenance
Evisions Applications Under Maintenance
Email Operational
EZProxy Under Maintenance
Fundraising Applications Operational
Media Websites Operational
Moodle Operational
myUNW Operational
Odyssey/CBORD Operational
Office 365 Apps Operational
OneDrive Operational
Password Reset Portal Operational
PeopleAdmin Applicant Tracking Operational
Printing - Legacy Under Maintenance
Printing - UniFLOW Operational
Resident Management System (RMS) Under Maintenance
SchoolDude Operational
Shared Network Drives (S:) Under Maintenance
SharePoint Operational
Slate Operational
Student Registration Operational
Teams Operational
Teams Room Operational
University Website Operational
UNW Web Apps Under Maintenance
Banner 3rd party services Operational
Satellite TV Operational
Canvas Operational
Atlassian Cloud Applications Operational
Confluence Administration Operational
Confluence Android App Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Campus Network and Systems Operational
Core Network Operational
Core Virtualization and Storage Operational
Internet Operational
Phones and Voicemail Operational
VPN Access Operational
Wireless Operational
WAN Operational
Campus Building Networks Operational
Akenson Hall Network Operational
Berntsen Library Network Operational
Billy Graham Community Life Commons Network Operational
Ericksen Center Network Operational
Hartill/Knutson/Roberston Student Center Network Operational
Mel Johnson Media Center Network Operational
Moyer Hall Network Operational
Nazareth Hall Network Operational
Powerhouse Network Operational
Ramseyer Hall Network Operational
Riley Hall Network Operational
Rosedale Square North Network Operational
Totino Fine Arts Center Network Operational
Wilson Center Network Operational
Computers and Labs Under Maintenance
Classroom Computers Operational
Department Computer Labs Operational
Employee Remote Access Under Maintenance
General Computer Labs Under Maintenance
Office Computers Under Maintenance
Virtual Computer Labs Under Maintenance
Radio Station Systems Under Maintenance
KDNW - Duluth IT Systems Under Maintenance
KDNW - Duluth Studio Systems Under Maintenance
KFNW - Fargo IT Systems Under Maintenance
KFNW - Fargo Studio Systems Under Maintenance
KGBI - Omaha IT Systems Under Maintenance
KGBI - Omaha Studio Systems Under Maintenance
KJNW - Kansas City IT Systems Under Maintenance
KJNW - Kansas City Studio Systems Under Maintenance
KNWC - Sioux Falls IT Systems Under Maintenance
KNWC - Sioux Falls Studio Systems Under Maintenance
KNWI - Des Moines IT Systems Under Maintenance
KNWI - Des Moines Studio Systems Under Maintenance
KNWS - Waterloo IT Systems Under Maintenance
KNWS - Waterloo Studio Systems Under Maintenance
KSLT - Rapid City IT Systems Under Maintenance
KSLT - Rapid City Studio Systems Under Maintenance
KTIS/Faith Radio - St. Paul IT Systems Under Maintenance
KTIS/Faith Radio - St. Paul Studio Systems Under Maintenance
WBGL - Champaign IT Systems Under Maintenance
WBGL - Champaign Studio Systems Under Maintenance
WCIC - Peoria IT Systems Under Maintenance
WCIC - Peoria Studio Systems Under Maintenance
WNWC - Madison IT Systems Under Maintenance
WNWC - Madison Studio Systems Under Maintenance
KCVO - Camdenton IT Systems Under Maintenance
KCVO - Camdenton Studio Systems Under Maintenance
SOL - Hurley Studio Systems Under Maintenance
SOL - Hurley IT Systems Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Classroom, Lab, and University Production Computer Maintenance Sep 3, 2026 23:59 - Sep 4, 2026 04:59 CDT

Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, all Windows and Mac computers in classrooms, computer labs, systems utilized for University production use cases (Bookstore, Events, Mail Center, and Nursing) will automatically begin installing any missing software updates and reboot.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Posted on Aug 25, 2026 - 08:18 CDT

Sep 3, 2026

Unresolved incidents: Office Computer Software Updates, Media Studio Computer Software Updates, IT Systems Maintenance.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - This incident has been resolved.
Sep 1, 08:21 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 31, 15:46 CDT
Investigating - Information Technology is aware of an issue where Canvas is not loading for some users.

IT is engaging the vendor to resolve the issues. Updates will be posted to the IT status page as they are made available.

Aug 31, 12:54 CDT

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Resolved - This incident has been resolved.
Aug 28, 16:37 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 07:07 CDT
Identified - The issue has been identified and our vendor is working on a fix.
Aug 26, 16:12 CDT
Investigating - Information Technology is aware of an issue with Wi-Fi registration where some users are unable to register due to a "physical address not found" error.

If you are seeing this error message, please contact the Service Desk by stopping by Riley Hall Room 0122, or calling 651-631-5699.

IT is actively working to resolve the issue.  Updates will be posted to the IT status page.

Aug 26, 10:46 CDT
Resolved - This incident has been resolved. Job Submission processing from Banner Admin Pages and UC4/Automic is now functioning as expected.
Aug 28, 10:23 CDT
Investigating - Information Technology is aware of an issue affecting the systems listed below.

Job Submission processing in Banner Admin Pages and UC4/Automic is currently experiencing an outage. Our team is actively engaged with Ellucian to restore service as quickly as possible.

Aug 28, 09:53 CDT

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 06:00 CDT
Scheduled - Information Technology will be performing emergency maintenance during a scheduled maintenance window.

During this window, existing wireless connections will continue to work, but new connections will not authenticate. If you need to use the wireless, please connect before the maintenance window or use the guest network as an alternative.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Aug 26, 21:35 CDT

Aug 26, 2026

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.