In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 2025 - 22:00 CDT
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office
- UniFLOW printing updates
- OneNote for Windows 10 removal
- Disabling "randomizing" feature on all UNW-owned macs before they connect to wireless networks
- Standardizing UNW-owned macs so that Favorites menu looks similar to Favorites menu on UNW-owned Windows machines

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Oct 28, 2025 22:00 - Nov 4, 2025 21:00 CST
Applications and Services Operational
Authentication Systems ? Operational
Banner Admin Pages Operational
Banner Document Management (BDM) Operational
Banner Self-Service ? Operational
Bon Appetit POS ? Operational
Campus Store POS ? Operational
Degree Audit ? Operational
Digital Signage Operational
Document Express ? Operational
Dynamic Forms ? Operational
Engineering Network Licenses ? Operational
Event Management System (EMS) ? Operational
Evisions Applications ? Operational
Email ? Operational
EZProxy Operational
Fundraising Applications ? Operational
Media Websites Operational
Moodle Operational
myUNW Operational
Odyssey/CBORD ? Operational
Office 365 Apps ? Operational
OneDrive Operational
Password Reset Portal Operational
PeopleAdmin Applicant Tracking ? Operational
Printing - Legacy ? Operational
Printing - UniFLOW Operational
Resident Management System (RMS) Operational
SchoolDude ? Operational
Shared Network Drives (S:) Operational
SharePoint Operational
Slate Operational
Student Registration Operational
Teams Operational
Teams Room ? Operational
University Website Operational
UNW Web Apps ? Operational
Banner 3rd party services ? Operational
Atlassian Cloud Applications ? Operational
Confluence Administration Operational
Confluence Android App Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Campus Network and Systems Operational
Core Network Operational
Core Virtualization and Storage Operational
Internet Operational
Phones and Voicemail Operational
VPN Access Operational
Wireless Operational
WAN Operational
Campus Building Networks Operational
Akenson Hall Network Operational
Berntsen Library Network Operational
Billy Graham Community Life Commons Network Operational
Ericksen Center Network Operational
Hartill/Knutson/Roberston Student Center Network Operational
Mel Johnson Media Center Network Operational
Moyer Hall Network Operational
Nazareth Hall Network ? Operational
Powerhouse Network Operational
Ramseyer Hall Network Operational
Riley Hall Network ? Operational
Rosedale Square North Network Operational
Totino Fine Arts Center Network Operational
Wilson Center Network Operational
Computers and Labs Operational
Classroom Computers ? Operational
Department Computer Labs ? Operational
Employee Remote Access ? Operational
General Computer Labs ? Operational
Office Computers ? Operational
Virtual Computer Labs ? Operational
Radio Station Systems Operational
KDNW - Duluth IT Systems ? Operational
KDNW - Duluth Studio Systems ? Operational
KFNW - Fargo IT Systems ? Operational
KFNW - Fargo Studio Systems ? Operational
KGBI - Omaha IT Systems ? Operational
KGBI - Omaha Studio Systems ? Operational
KJNW - Kansas City IT Systems Operational
KJNW - Kansas City Studio Systems ? Operational
KNWC - Sioux Falls IT Systems ? Operational
KNWC - Sioux Falls Studio Systems ? Operational
KNWI - Des Moines IT Systems ? Operational
KNWI - Des Moines Studio Systems ? Operational
KNWS - Waterloo IT Systems ? Operational
KNWS - Waterloo Studio Systems ? Operational
KSLT - Rapid City IT Systems Operational
KSLT - Rapid City Studio Systems ? Operational
KTIS/Faith Radio - St. Paul IT Systems Operational
KTIS/Faith Radio - St. Paul Studio Systems ? Operational
WBGL - Champaign IT Systems ? Operational
WBGL - Champaign Studio Systems ? Operational
WCIC - Peoria IT Systems ? Operational
WCIC - Peoria Studio Systems ? Operational
WNWC - Madison IT Systems ? Operational
WNWC - Madison Studio Systems ? Operational
KCVO - Camdenton IT Systems ? Operational
KCVO - Camdenton Studio Systems ? Operational
SOL - Hurley Studio Systems ? Operational
SOL - Hurley IT Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Banner Maintenance Nov 7, 2025 18:00 - Nov 9, 2025 18:00 CST

IT will be performing maintenance during scheduled downtime. Affected systems will have intermittent interruptions during this time.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Posted on Oct 27, 2025 - 05:50 CDT

IT Systems Maintenance Nov 7, 2025 18:00-22:00 CST

Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements


Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Posted on Oct 29, 2025 - 13:32 CDT
Nov 3, 2025
Completed - The scheduled maintenance has been completed.
Nov 3, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 15:00 CST
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Chrome setting updates to resolve issues with Banner Admin Pages access

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Nov 3, 14:57 CST
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - This incident has been resolved.
Oct 30, 12:59 CDT
Monitoring - Dynamic Forms has been restored but we are continuing to monitor the situation.
Oct 29, 14:04 CDT
Investigating - Information Technology is aware of a Microsoft Azure outage affecting the services listed below provided by a third-party vendor.

Updates will be posted to the IT status page as they are made available.

Oct 29, 12:27 CDT
Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 04:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:59 CDT
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, all Windows and Mac computers in classrooms, computer labs, systems utilized for University production use cases (Bookstore, Events, Mail Center, and Nursing) will automatically begin installing any missing software updates and reboot.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Oct 21, 10:12 CDT
Completed - The scheduled maintenance has been completed.
Oct 29, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 20:00 CDT
Scheduled - Software and security updates will be installed on all Windows studio computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly operating system updates
- Monthly software updates

NOTE: The following Studios and computers will be EXCLUDED from this maintenance window
- WBGL
- RCS Zetta server
- RCS Zetta OnAir
- RCS Zetta Main

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Oct 17, 11:21 CDT
Completed - The scheduled maintenance has been completed.
Oct 29, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 20:01 CDT
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Oct 21, 10:47 CDT
Oct 28, 2025

Unresolved incident: Office Computer Software Updates.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Completed - The scheduled maintenance has been completed.
Oct 22, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 CDT
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Change SSL certificates for evis-prod.oci.unw.edu and apps.oci.unw.edu

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Oct 21, 10:51 CDT
Oct 21, 2025
Completed - The scheduled maintenance has been completed.
Oct 21, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:00 CDT
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
-Degree Audit performance improvements

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Oct 21, 18:53 CDT
Oct 20, 2025
Resolved - The issues affecting our Atlassian tenant have been resolved.
Oct 20, 17:32 CDT
Monitoring - Services have been mostly restored. Once we receive confirmation from our vendor of all services being restored, we will post an update.
Oct 20, 13:42 CDT
Investigating - Information Technology is aware of an issue affecting the services listed below provided by a third-party vendor.

We are currently experiencing intermittent outages affecting Atlassian products (including Jira, Confluence, and Trello). This disruption appears to be related to a broader issue with AWS (Amazon Web Services), which is impacting multiple cloud-based services.

IT is engaging the vendor to resolve the issues. Updates will be posted to the IT status page as they are made available.

Oct 20, 08:23 CDT