UNW IT Systems Status

Monitoring - The maintenance was successful in resolving the root cause of the sign in failures. We will monitor and confirm that no further issues persist.
Apr 04, 2025 - 00:07 CDT

Identified - The issue has been identified and a fix will be implemented at 10pm Central this evening.
Apr 03, 2025 - 16:38 CDT

Investigating - Information Technology is aware of an issue affecting the systems listed below.

Authentication using your Northwestern account to on-premises systems may result in some timeout errors. Systems such as Aquira, file shares, etc.

IT is actively working to restore access affected systems. Updates will be posted to the IT status page within the hour.
Apr 03, 2025 - 15:44 CDT

Finance Self-Service Outage Alert

Investigating - Information Technology is aware of an issue affecting the systems listed below.

Please note that at this time the Finance Self-Service Approve Documents function is not allowing attachments to be viewed directly.

IT is actively working to restore access affected systems. Updates will be posted to the IT status page within the hour.
Apr 01, 2025 - 12:36 CDT

Argos and Evisions Launcher Update

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 2025 - 10:05 CDT

Scheduled - IT will be deploying an updated Argos launcher to all computers currently on the outdated version. Starting at 9am on March 31 and running until 9am on April 7. This update is required to maintain compatibility with Argos after this weekend’s Banner maintenance. Servers and radio production computers have been excluded from this upgrade. If needed, the updated application is published in the Self-service portal for manual install and is titled “Argos+Evisions Application Launcher 6.12.1”
Mar 31, 2025 10:05 - Apr 7, 2025 09:05 CDT

Applications and Services Degraded Performance

Authentication Systems Operational

Banner Admin Pages Operational

Banner Document Management (BDM) Operational

Banner Self-Service Degraded Performance

Bon Appetit POS Operational

Campus Store POS Operational

Degree Audit Operational

Digital Signage Operational

Document Express Operational

Dynamic Forms Operational

Engineering Network Licenses Operational

Event Management System (EMS) Operational

Evisions Applications Operational

Email Operational

EZProxy Operational

Fundraising Applications Operational

Media Websites Operational

Moodle Operational

myUNW Operational

Odyssey/CBORD Operational

Office 365 Apps Operational

OneDrive Operational

Password Reset Portal Operational

PeopleAdmin Applicant Tracking Operational

Printing - Legacy Operational

Printing - UniFLOW Operational

Resident Management System (RMS) Operational

SchoolDude Operational

Shared Network Drives (S:) Operational

SharePoint Operational

Slate Operational

Student Registration Operational

Teams Operational

University Website Operational

UNW Web Apps Operational

Banner 3rd party services Operational

Atlassian Cloud Applications Operational

Confluence Administration Operational

Confluence Android App Operational

Confluence Authentication and User Management Operational

Confluence Create and Edit Operational

Confluence iOS App Operational

Confluence Search Operational

Confluence View Content Operational

Jira Service Management Authentication and User Management Operational

Jira Service Management Automation for Jira Operational

Jira Service Management Jira Service Management Email Requests Operational

Jira Service Management Jira Service Management Web Operational

Jira Service Management Service Portal Operational

Campus Network and Systems Operational

Core Network Operational

Core Virtualization and Storage Operational

Internet Operational

Phones and Voicemail Operational

VPN Access Operational

Wireless Operational

WAN Operational

Campus Building Networks Operational

Akenson Hall Network Operational

Berntsen Library Network Operational

Billy Graham Community Life Commons Network Operational

Ericksen Center Network Operational

Hartill/Knutson/Roberston Student Center Network Operational

Mel Johnson Media Center Network Operational

Moyer Hall Network Operational

Nazareth Hall Network Operational

Powerhouse Network Operational

Ramseyer Hall Network Operational

Riley Hall Network Operational

Rosedale Square North Network Operational

Totino Fine Arts Center Network Operational

Wilson Center Network Operational

Computers and Labs Operational

Classroom Computers Operational

Department Computer Labs Operational

Employee Remote Access Operational

General Computer Labs Operational

Office Computers Operational

Virtual Computer Labs Operational

Radio Station Systems Operational

KDNW - Duluth IT Systems Operational

KDNW - Duluth Studio Systems Operational

KFNW - Fargo IT Systems Operational

KFNW - Fargo Studio Systems Operational

KGBI - Omaha IT Systems Operational

KGBI - Omaha Studio Systems Operational

KJNW - Kansas City IT Systems Operational

KJNW - Kansas City Studio Systems Operational

KNWC - Sioux Falls IT Systems Operational

KNWC - Sioux Falls Studio Systems Operational

KNWI - Des Moines IT Systems Operational

KNWI - Des Moines Studio Systems Operational

KNWS - Waterloo IT Systems Operational

KNWS - Waterloo Studio Systems Operational

KSLT - Rapid City IT Systems Operational

KSLT - Rapid City Studio Systems Operational

KTIS/Faith Radio - St. Paul IT Systems Operational

KTIS/Faith Radio - St. Paul Studio Systems Operational

WBGL - Champaign IT Systems Operational

WBGL - Champaign Studio Systems Operational

WCIC - Peoria IT Systems Operational

WCIC - Peoria Studio Systems Operational

WNWC - Madison IT Systems Operational

WNWC - Madison Studio Systems Operational

KCVO - Camdenton IT Systems Operational

KCVO - Camdenton Studio Systems Operational

SOL - Hurley Studio Systems Operational

SOL - Hurley IT Systems Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

Emergency IT Maintenance

Completed - The scheduled maintenance has been completed.
Apr 4, 00:05 CDT

Update - Maintenance is continuing until 12AM. More updates will be provided as the work is completed or requires more time.
Apr 3, 23:32 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 22:00 CDT

Scheduled - Information Technology will be performing emergency maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Restart services related to degraded authentication infrastructure.
- Internet access may be intermittent while DNS services move to a backup.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Apr 3, 17:07 CDT

Apr 3, 2025

uniFLOW Security Vulnerability Patching

Completed - The scheduled maintenance has been completed.
Apr 3, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 06:00 CDT

Scheduled - Tomorrow morning (4/3) at 12:00am uniFLOW will be updating our cloud server to address a security vulnerability. The uniFLOW Smart Client will be updated to version 2025.1.2.x as a result.

Information Technology will be deploying the new smart client starting at 6:00am. Your computer should automatically update, and you may see a small popup informing you that your smart client has updated.

If you have questions or concerns about this update or if you experience issues printing after the update, please reach out to the IT Service Desk at 651.631.5699 or submit an IT ticket via it.unw.edu
Apr 2, 15:32 CDT

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Office Computer Software Updates

Completed - The scheduled maintenance has been completed.
Apr 1, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 CDT

Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.
Mar 18, 22:08 CDT

Mar 31, 2025

Unresolved incident: Argos and Evisions Launcher Update.

Mar 30, 2025

Banner Maintenance

Completed - The scheduled maintenance has been completed.
Mar 30, 18:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 18:00 CDT

Scheduled - IT will be performing maintenance during scheduled downtime. Affected systems will have intermittent interruptions during this time.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Mar 17, 09:02 CDT

Mar 29, 2025

No incidents reported.

Mar 28, 2025

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Classroom, Lab, and University Production Computer Maintenance

Completed - The scheduled maintenance has been completed.
Mar 26, 04:59 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 23:59 CDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 13:41 CDT

Media Studio Computer Software Updates

Completed - The scheduled maintenance has been completed.
Mar 26, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:01 CDT

Scheduled - Software and security updates will be installed on all Windows studio computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly operating system updates
- Monthly software updates

NOTE: The following Studios and computers will be EXCLUDED from this maintenance window
- Life 88.5 KJNW, Life 101.9 KNWS
- RCS Zetta server
- RCS Zetta OnAir
- RCS Zetta Main
- Break Away 1

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Mar 17, 09:41 CDT

IT Systems Maintenance

Completed - The scheduled maintenance has been completed.
Mar 26, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 13:40 CDT

Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements
- Update uniFLOW Printers

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Mar 18, 22:07 CDT

Mar 25, 2025

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.