Service Under Maintenance

Applications and Services Under Maintenance
Authentication Systems ? Operational
Banner Admin Pages Operational
Banner Document Management (BDM) Operational
Banner Self-Service ? Operational
Bon Appetit POS ? Operational
Campus Store POS ? Operational
Degree Audit ? Operational
Digital Signage Operational
Document Express ? Operational
Dynamic Forms ? Operational
Engineering Network Licenses ? Operational
Event Management System (EMS) ? Operational
Evisions Applications ? Operational
Email ? Operational
EZProxy Operational
Fundraising Applications ? Operational
Media Websites Operational
Moodle Operational
myUNW Operational
Odyssey/CBORD ? Operational
Office 365 Apps ? Operational
OneDrive Operational
Password Reset Portal Operational
PeopleAdmin Applicant Tracking ? Under Maintenance
Printing - Legacy ? Operational
Printing - UniFLOW Operational
Resident Management System (RMS) Operational
SchoolDude ? Operational
Shared Network Drives (S:) Operational
SharePoint Operational
Slate Operational
Student Registration Operational
Teams Operational
University Website Operational
UNW Web Apps ? Operational
Banner 3rd party services ? Operational
Atlassian Cloud Applications ? Operational
Confluence Administration Operational
Confluence Android App Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Campus Network and Systems Operational
Core Network Operational
Core Virtualization and Storage Operational
Internet Operational
Phones and Voicemail Operational
VPN Access Operational
Wireless Operational
WAN Operational
Campus Building Networks Operational
Akenson Hall Network Operational
Berntsen Library Network Operational
Billy Graham Community Life Commons Network Operational
Ericksen Center Network Operational
Hartill/Knutson/Roberston Student Center Network Operational
Mel Johnson Media Center Network Operational
Moyer Hall Network Operational
Nazareth Hall Network ? Operational
Powerhouse Network Operational
Ramseyer Hall Network Operational
Riley Hall Network ? Operational
Rosedale Square North Network Operational
Totino Fine Arts Center Network Operational
Wilson Center Network Operational
Computers and Labs Operational
Classroom Computers ? Operational
Department Computer Labs ? Operational
Employee Remote Access ? Operational
General Computer Labs ? Operational
Office Computers ? Operational
Virtual Computer Labs ? Operational
Radio Station Systems Operational
KDNW - Duluth IT Systems ? Operational
KDNW - Duluth Studio Systems ? Operational
KFNW - Fargo IT Systems ? Operational
KFNW - Fargo Studio Systems ? Operational
KGBI - Omaha IT Systems ? Operational
KGBI - Omaha Studio Systems ? Operational
KJNW - Kansas City IT Systems Operational
KJNW - Kansas City Studio Systems ? Operational
KNWC - Sioux Falls IT Systems ? Operational
KNWC - Sioux Falls Studio Systems ? Operational
KNWI - Des Moines IT Systems ? Operational
KNWI - Des Moines Studio Systems ? Operational
KNWS - Waterloo IT Systems ? Operational
KNWS - Waterloo Studio Systems ? Operational
KSLT - Rapid City IT Systems Operational
KSLT - Rapid City Studio Systems ? Operational
KTIS/Faith Radio - St. Paul IT Systems Operational
KTIS/Faith Radio - St. Paul Studio Systems ? Operational
WBGL - Champaign IT Systems ? Operational
WBGL - Champaign Studio Systems ? Operational
WCIC - Peoria IT Systems ? Operational
WCIC - Peoria Studio Systems ? Operational
WNWC - Madison IT Systems ? Operational
WNWC - Madison Studio Systems ? Operational
KCVO - Camdenton IT Systems ? Operational
KCVO - Camdenton Studio Systems ? Operational
SOL - Hurley Studio Systems ? Operational
SOL - Hurley IT Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

IT Systems Maintenance Apr 29, 2025 20:00 - Apr 30, 2025 00:00 CDT

Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Posted on Apr 15, 2025 - 21:30 CDT

Media Studio Computer Software Updates April 29, 2025 Apr 29, 2025 20:00 - Apr 30, 2025 02:00 CDT

Software and security updates will be installed on all Windows studio computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly operating system updates
- Monthly software updates

NOTE: The following Studios and computers will be EXCLUDED from this maintenance window
- RCS Zetta server
- RCS Zetta OnAir
- RCS Zetta Main

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Posted on Apr 22, 2025 - 09:41 CDT

Office Computer Software Updates Apr 29, 2025 22:00 - May 6, 2025 22:00 CDT

Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Posted on Apr 15, 2025 - 21:32 CDT

Classroom, Lab, and University Production Computer Maintenance Apr 29, 2025 23:59 - Apr 30, 2025 04:59 CDT

Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, all Windows and Mac computers in classrooms, computer labs, systems utilized for University production use cases (Bookstore, Events, Mail Center, and Nursing) will automatically begin installing any missing software updates and reboot.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.

Posted on Apr 15, 2025 - 21:31 CDT
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Resolved - This incident has been resolved.
Apr 17, 13:25 CDT
Identified - The issue has been identified and a fix ix being implemented.
Apr 17, 13:15 CDT
Investigating - Information Technology is currently investigating reports of a potential service interruption to myUNW. Some information may not be displaying for users depending on their role.

Updates will be posted to the IT status page as staff work to identify and resolve the issue.

Apr 17, 13:09 CDT
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 CDT
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:

-Changes to the way user data synchronizes to Microsoft 365

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.

Apr 16, 10:35 CDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.