All Systems Operational
Applications and Services Operational
Authentication Systems ? Operational
Banner Admin Pages Operational
Banner Document Management (BDM) Operational
Banner Self-Service ? Operational
Bon Appetit POS ? Operational
Campus Store POS ? Operational
Degree Audit ? Operational
Digital Signage Operational
Document Express ? Operational
Dynamic Forms ? Operational
Engineering Network Licenses ? Operational
Event Management System (EMS) ? Operational
Evisions Applications ? Operational
Email ? Operational
EZProxy Operational
Fundraising Applications ? Operational
Media Websites Operational
Moodle Operational
myUNW Operational
Odyssey/CBORD ? Operational
Office 365 Apps ? Operational
OneDrive Operational
Password Reset Portal Operational
PeopleAdmin Applicant Tracking ? Operational
Printing - Legacy ? Operational
Printing - UniFLOW Operational
Resident Management System (RMS) Operational
SchoolDude ? Operational
Shared Network Drives (S:) Operational
SharePoint Operational
Slate Operational
Student Registration Operational
Teams Operational
University Website Operational
UNW Web Apps ? Operational
Atlassian Cloud Applications ? Operational
Confluence Administration Operational
Confluence Android App Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Campus Network and Systems Operational
Core Network Operational
Core Virtualization and Storage Operational
Internet Operational
Phones and Voicemail Operational
VPN Access Operational
Wireless Operational
WAN Operational
Campus Building Networks Operational
Akenson Hall Network Operational
Berntsen Library Network Operational
Billy Graham Community Life Commons Network Operational
Ericksen Center Network Operational
Hartill/Knutson/Roberston Student Center Network Operational
Mel Johnson Media Center Network Operational
Moyer Hall Network Operational
Nazareth Hall Network ? Operational
Powerhouse Network Operational
Ramseyer Hall Network Operational
Riley Hall Network ? Operational
Rosedale Square North Network Operational
Totino Fine Arts Center Network Operational
Wilson Center Network Operational
Computers and Labs Operational
Classroom Computers ? Operational
Department Computer Labs ? Operational
Employee Remote Access ? Operational
General Computer Labs ? Operational
Office Computers ? Operational
Virtual Computer Labs ? Operational
Radio Station Systems Operational
KDNW - Duluth IT Systems ? Operational
KDNW - Duluth Studio Systems ? Operational
KFNW - Fargo IT Systems ? Operational
KFNW - Fargo Studio Systems ? Operational
KGBI - Omaha IT Systems ? Operational
KGBI - Omaha Studio Systems ? Operational
KJNW - Kansas City IT Systems Operational
KJNW - Kansas City Studio Systems ? Operational
KNWC - Sioux Falls IT Systems ? Operational
KNWC - Sioux Falls Studio Systems ? Operational
KNWI - Des Moines IT Systems ? Operational
KNWI - Des Moines Studio Systems ? Operational
KNWS - Waterloo IT Systems ? Operational
KNWS - Waterloo Studio Systems ? Operational
KSLT - Rapid City IT Systems Operational
KSLT - Rapid City Studio Systems ? Operational
KTIS/Faith Radio - St. Paul IT Systems Operational
KTIS/Faith Radio - St. Paul Studio Systems ? Operational
WBGL - Champaign IT Systems ? Operational
WBGL - Champaign Studio Systems ? Operational
WCIC - Peoria IT Systems ? Operational
WCIC - Peoria Studio Systems ? Operational
WNWC - Madison IT Systems ? Operational
WNWC - Madison Studio Systems ? Operational
KCVO - Camdenton IT Systems ? Operational
KCVO - Camdenton Studio Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IT Systems Maintenance Jan 28, 2025 20:00 - Jan 29, 2025 00:00 CST
Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Posted on Jan 17, 2025 - 13:36 CST
Office Computer Software Updates Jan 28, 2025 22:00 - Feb 4, 2025 22:00 CST
Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.
Posted on Jan 17, 2025 - 13:37 CST
Classroom, Lab, and University Production Computer Maintenance Jan 28, 2025 23:59 - Jan 29, 2025 04:59 CST
Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, all Windows and Mac computers in classrooms, computer labs, systems utilized for University production use cases (Bookstore, Events, Mail Center, and Nursing) will automatically begin installing any missing software updates and reboot.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.
Posted on Jan 17, 2025 - 13:37 CST
Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Slate Student Application Outage Alert
Resolved - This incident has been resolved.
Jan 10, 09:50 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 10, 09:23 CST
Investigating - Information Technology is aware of an issue affecting the systems listed below.

New students are unable to apply online via Slate. Existing students/applicants are not impacted.

IT is actively working to restore access affected systems.  Updates will be posted to the IT status page within the hour.
Jan 10, 08:27 CST
Jan 9, 2025
Office Computer Software Updates
Completed - The scheduled maintenance has been completed.
Jan 9, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 2, 22:00 CST
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.
Dec 16, 08:46 CST
Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025
BDM Outage Alert
Resolved - This incident has been resolved.
Jan 6, 12:49 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 6, 11:04 CST
Investigating - Information Technology is aware of an issue affecting the systems listed below.

BDM users currently are unable to add/update documents

IT is actively working to restore access affected systems.  Updates will be posted to the IT status page within the hour.
Jan 6, 10:54 CST
Jan 5, 2025
Banner Maintenance - Jan 3-5, 2025
Completed - The scheduled maintenance has been completed.
Jan 5, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 18:01 CST
Scheduled - IT will be performing maintenance during scheduled downtime. Affected systems will have intermittent interruptions during this time.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Dec 11, 17:22 CST
Jan 4, 2025
IT Internet and Phone Maintenance
Completed - The scheduled maintenance has been completed.
Jan 4, 04:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 02:30 CST
Scheduled - Maintenance this evening is continuing past the previously scheduled time due to unforeseen circumstances. Updates will be posted here.

Affected systems will have intermittent interruptions during this time.

The unwsp.edu website, Teams phones, and public safety/fire alarm systems will not be impacted by the maintenance. Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Jan 4, 02:29 CST
IT Internet and Phone Maintenance
Completed - The scheduled maintenance has been completed.
Jan 4, 02:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 00:27 CST
Scheduled - Maintenance this evening is continuing past the previously scheduled time due to unforeseen circumstances. Updates will be posted here.

Affected systems will have intermittent interruptions during this time.

The unwsp.edu website, Teams phones, and public safety/fire alarm systems will not be impacted by the maintenance. Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Jan 4, 00:26 CST
UNW Internet and Phone Maintenance
Completed - The scheduled maintenance has been completed.
Jan 4, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 18:00 CST
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The unwsp.edu website, Teams phones and public safety/fire alarm systems will not be impacted by the maintenance. Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Dec 19, 14:48 CST
Jan 3, 2025
Classroom, Lab, and University Production Computer Maintenance
Completed - The scheduled maintenance has been completed.
Jan 3, 04:59 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 2, 23:59 CST
Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, all Windows and Mac computers in classrooms, computer labs, systems utilized for University production use cases (Bookstore, Events, Mail Center, and Nursing) will automatically begin installing any missing software updates and reboot.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.
Dec 16, 08:48 CST
IT Systems Maintenance
Completed - The scheduled maintenance has been completed.
Jan 3, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 2, 20:00 CST
Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Dec 16, 08:47 CST
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