UNW IT Systems Status

All Systems Operational

Applications and Services Operational

Authentication Systems Operational

Banner Admin Pages Operational

Banner Document Management (BDM) Operational

Banner Self-Service Operational

Bon Appetit POS Operational

Campus Store POS Operational

Degree Audit Operational

Digital Signage Operational

Document Express Operational

Dynamic Forms Operational

Engineering Network Licenses Operational

Event Management System (EMS) Operational

Evisions Applications Operational

Email Operational

EZProxy Operational

Fundraising Applications Operational

Media Websites Operational

Moodle Operational

myUNW Operational

Odyssey/CBORD Operational

Office 365 Apps Operational

OneDrive Operational

Password Reset Portal Operational

PeopleAdmin Applicant Tracking Operational

Printing - Legacy Operational

Printing - UniFLOW Operational

Resident Management System (RMS) Operational

SchoolDude Operational

Shared Network Drives (S:) Operational

SharePoint Operational

Slate Operational

Student Registration Operational

Teams Operational

Teams Room Operational

University Website Operational

UNW Web Apps Operational

Banner 3rd party services Operational

Atlassian Cloud Applications Operational

Confluence Administration Operational

Confluence Android App Operational

Confluence Authentication and User Management Operational

Confluence Create and Edit Operational

Confluence iOS App Operational

Confluence Search Operational

Confluence View Content Operational

Jira Service Management Authentication and User Management Operational

Jira Service Management Automation for Jira Operational

Jira Service Management Jira Service Management Email Requests Operational

Jira Service Management Jira Service Management Web Operational

Jira Service Management Service Portal Operational

Campus Network and Systems Operational

Core Network Operational

Core Virtualization and Storage Operational

Internet Operational

Phones and Voicemail Operational

VPN Access Operational

Wireless Operational

WAN Operational

Campus Building Networks Operational

Akenson Hall Network Operational

Berntsen Library Network Operational

Billy Graham Community Life Commons Network Operational

Ericksen Center Network Operational

Hartill/Knutson/Roberston Student Center Network Operational

Mel Johnson Media Center Network Operational

Moyer Hall Network Operational

Nazareth Hall Network Operational

Powerhouse Network Operational

Ramseyer Hall Network Operational

Riley Hall Network Operational

Rosedale Square North Network Operational

Totino Fine Arts Center Network Operational

Wilson Center Network Operational

Computers and Labs Operational

Classroom Computers Operational

Department Computer Labs Operational

Employee Remote Access Operational

General Computer Labs Operational

Office Computers Operational

Virtual Computer Labs Operational

Radio Station Systems Operational

KDNW - Duluth IT Systems Operational

KDNW - Duluth Studio Systems Operational

KFNW - Fargo IT Systems Operational

KFNW - Fargo Studio Systems Operational

KGBI - Omaha IT Systems Operational

KGBI - Omaha Studio Systems Operational

KJNW - Kansas City IT Systems Operational

KJNW - Kansas City Studio Systems Operational

KNWC - Sioux Falls IT Systems Operational

KNWC - Sioux Falls Studio Systems Operational

KNWI - Des Moines IT Systems Operational

KNWI - Des Moines Studio Systems Operational

KNWS - Waterloo IT Systems Operational

KNWS - Waterloo Studio Systems Operational

KSLT - Rapid City IT Systems Operational

KSLT - Rapid City Studio Systems Operational

KTIS/Faith Radio - St. Paul IT Systems Operational

KTIS/Faith Radio - St. Paul Studio Systems Operational

WBGL - Champaign IT Systems Operational

WBGL - Champaign Studio Systems Operational

WCIC - Peoria IT Systems Operational

WCIC - Peoria Studio Systems Operational

WNWC - Madison IT Systems Operational

WNWC - Madison Studio Systems Operational

KCVO - Camdenton IT Systems Operational

KCVO - Camdenton Studio Systems Operational

SOL - Hurley Studio Systems Operational

SOL - Hurley IT Systems Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Media Studio Computer Software Updates Sep `23`, `2025` `20:00` - Sep `24`, `2025` `02:00` CDT

Software and security updates will be installed on all Windows studio computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly operating system updates
- Monthly software updates

NOTE: The following Studios and computers will be EXCLUDED from this maintenance window
- KGBI, KJNW, KNWI, KNWS
- RCS Zetta server
- RCS Zetta OnAir
- RCS Zetta Main

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Posted on Sep 10, 2025 - 10:29 CDT

IT Systems Maintenance Sep `23`, `2025` `20:00` - Sep `24`, `2025` `00:00` CDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 2025 - 09:40 CDT

Scheduled - Information Technology will be performing maintenance during a scheduled maintenance window. Affected systems will have intermittent interruptions during this time.

The following work will be completed during this time:
- Install monthly software updates
- Replace expiring SSL certificates
- Update third-party applications on servers
- Implement security configuration improvements
- Ditto Digital Signage - Apple TV’s under maintenance: IT will be updating the Apple TV’s that run Ditto Digital Signage on September 23 at 10pm. This will cause the Apple TVs to reboot and update. Digital signage items from Ditto will not be displayed during this time. The Apple TV’s should turn back on and continue to operate as expected after the updates are complete

Maintenance updates will be posted to the IT status page.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. Information Technology staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Sep 11, 2025 - 09:38 CDT

Office Computer Software Updates Sep `23`, `2025` `22:00` - Sep `30`, `2025` `22:00` CDT

Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.
Posted on Sep 11, 2025 - 09:39 CDT

Classroom, Lab, and University Production Computer Maintenance Sep `23`, `2025` `23:59` - Sep `24`, `2025` `04:59` CDT

Past Incidents

Sep 19, 2025

No incidents reported today.

Sep 18, 2025

Banner Admin Pages Maintenance

Completed - The scheduled maintenance has been completed.
Sep 18, 20:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 17, 16:13 CDT

Scheduled - IT will be performing maintenance during scheduled downtime. Affected systems will have intermittent interruptions during this time.

Quick Note: Upgrades or system maintenance may cause unexpected situations to surface. IT staff will do everything possible to stay within the scope of the anticipated work and communicate any changes.
Sep 17, 16:11 CDT

Sep 17, 2025

UNW Campus Internet Bandwidth Reduced

Resolved - Internet bandwidth is restored to full capacity.
Sep 17, 16:39 CDT

Monitoring - The provider has implemented a fix and internet bandwidth is increasing. IT will begin to remove limiters placed on lower priority network traffic as the usage stabilizes.
Sep 17, 15:43 CDT

Update - IT staff are continuing to work with the provider to restore full internet bandwidth.
Sep 17, 08:29 CDT

Identified - Information Technology staff have identified the cause of the issue and are working with the provider to restore access as quickly as possible. Internet access may see slower speeds and degraded quality in video or voice communications.

Updates will be posted to the IT status page as staff continue working to resolve the issue.
Sep 16, 14:58 CDT

Sep 16, 2025

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

Office Computer Software Updates

Completed - The scheduled maintenance has been completed.
Sep 10, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:00 CDT

Scheduled - Software and security updates will be installed on all Windows and MacOS office computers during an upcoming maintenance window.

During this time, the following updates will be installed:
- Monthly software updates for Windows and MacOS
- Monthly software updates for Microsoft Office

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connected to the internet or the UNW network.

Tired of updates interrupting your work?
-You can install these updates ahead of time by following this guide:
https://unw.atlassian.net/l/cp/8XzEwVJ9 - (Windows Only)
-Otherwise, you can wait until the evening that the maintenance window begins but leave your computer powered on and connected to the internet. By leaving your computer on overnight, updates should install automatically while you aren't working.
-If you wait until the following day and turn your computer on, your computer will automatically begin installing any missing software updates as soon as it is connected to the internet or the UNW network.

If you have any questions or concerns about this schedule or the software updates that will be installed, please contact the IT Service Desk.
Aug 18, 12:17 CDT

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Media Studio Computer Software Updates Sep 23, 2025 20:00 - Sep 24, 2025 02:00 CDT

IT Systems Maintenance Sep 23, 2025 20:00 - Sep 24, 2025 00:00 CDT

Office Computer Software Updates Sep 23, 2025 22:00 - Sep 30, 2025 22:00 CDT

Classroom, Lab, and University Production Computer Maintenance Sep 23, 2025 23:59 - Sep 24, 2025 04:59 CDT

Past Incidents

Media Studio Computer Software Updates Sep `23`, `2025` `20:00` - Sep `24`, `2025` `02:00` CDT

IT Systems Maintenance Sep `23`, `2025` `20:00` - Sep `24`, `2025` `00:00` CDT

Office Computer Software Updates Sep `23`, `2025` `22:00` - Sep `30`, `2025` `22:00` CDT

Classroom, Lab, and University Production Computer Maintenance Sep `23`, `2025` `23:59` - Sep `24`, `2025` `04:59` CDT